FAQS

DO YOU SHIP INTERNATIONALLY? DO I HAVE TO PAY DUTIES AND TAXES?

 

Yes, we ship worldwide!  We are required by law to state the full value of your order for customs purposes. You may be subject to duties and taxes but not all countries. 

 

HOW DO YOU SHIP INTERNATIONAL AND NATIONAL PRODUCTS?

 

We ship through couriers like LBC and DHL for international parcels. As for locals through J & T, JRS and LBC.

As per shipping rates you can check it here.

 

WHAT’S MY ORDER STATUS?

 

You may email us at production@provitaprobiotics.com and we’d be happy to provide you with an update.

 

HOW DO I CANCEL MY ORDER?

 

Depending on the status of your order, we may not be able to cancel it. Please contact us immediately at production@provitaprobiotics.com and we will help you the best we can.

 

DO YOU OFFER PRICE MATCHING OR ADJUSTMENTS?

 

Sorry, Proweightloss Program does not offer price matching or adjustments at this time.

 

DO YOU OFFER DISCOUNTS?

 

Yes! We give lifetime discounts on selected packages.

 

DO YOU EVER SPONSOR YOUR PRODUCTS FOR SOCIAL MEDIA INFLUENCERS?

 

We like to work with people based on their philosophies and values, not on how they look or how many followers they have. It must be a natural, genuine fit. If you have an interesting collaboration idea and would like to introduce Proweightloss Program, we will be more than happy to discuss how we can help you.

 

DO YOU SELL WHOLESALE?

 

Yes! We offer wholesale to retailers. If you would like to sell Proweightloss Program products in your store, please send production@provitaprobiotics.com your details (Full name, Location and Contact No.) we will send you our wholesale prices and call you.